Institute of Conflict Management
Martin House, Barley Rise,
0330 128 1408
Setting Standards for the
Prevention & Management of work related violence
HEALTH AND SOCIAL CARE SECTOR
Awards, Training and Accreditation Schemes Offered By The ICM For Health and Social Care:
Level 2 Awards:
L220 Foundation Certificate
A two-day award (20GLH) developed around the NOS Prevention & Management of Work Related Violence.
L221 Assessing and Controlling the Risk of Challenging and Violent Behaviour
A one-day award (10GLH) designed for front-line staff and manager exposed to work related violence and with a risk assessment role.
L222 Preventing and Managing Challenging and Violent Behaviour
A one-day award (10GLH) aimed at front-line staff and managers who may be required to interact with customers and service users who are verbally challenging or threatening.
Level 3 ICM - Awards
L322 Delivering Conflict Prevention & Management Training
The ICM Trainer’s Award for delivering training to others in the prevention and management of conflict and other challenging behaviours. This Level 3 award consists of 60 guided learning hours (GLH).
L323 Delivering Physical Skills Training
The ICM Level 3 Award for those engaged in the provision of training to others in the physical management of challenging and violent behaviours. This Level 3 award consists of 60 guided learning hours (GLH).
Physical Skills Tutors Award
L324 Physical Skills Tutor Award (PSTA)
The ICM-PSTA has been developed to ensure that those delivering train the trainer courses in physical skills are of the highest possible levels of ability and expertise. To achieve this coveted Award the applicant must not only provide additional evidence of their experience and background, but must also attend an ICM-Physical Skills Tutors Panel to be assessed against additional professional criteria by their peers.
Quality Award Centre
ICM-QAC LEVEL 2
The awarding of the ICM-QAC Accreditation at Level 2 signifies an organisation is: compliant with the ICM quality assurance procedures for delivering training in the prevention and management of challenging behaviour in health and social care (*and Education) settings (theory only).
ICM-QAC LEVEL 3
The awarding of the ICM-QAC Accreditation at Level 3 signifies an organisation is: compliant with the ICM quality assurance procedures for delivering training in the prevention and management of challenging behaviour in health and social care (*and Education) settings.
Our Mission Statement
Setting Standards In The Prevention and Management Of Agressional Behaviour and Conflict In The Work Place
A society and work place where everyone can enjoy the same rights and responsibilities
Are based on the foundation for the relationships we build with our members, our committees, both local and national public and independent partners
Human rights is at the core of everything we strive to achieve. We enable, support and empower our members to provide ethnically and professional core training that supports our vision and values.
We represent our members interests at a national and governmental level, and lobby on behalf of everyone who has an interest in preventing work-related challenging, aggressive and violent behaviours.
The ICM is a forum for exchange of ideas and opinions and is very much member led. We actively encourage all our members to take part in national developments and attend UK wide committees.
Evidence, Expertise and Experience,
Our approach is underpinned by a rigorous evidence base and expertise. We use our long-standing experience to translate policy into practice.